Shipping policy

Shipping Policy

At XORV, we are committed to providing reliable, convenient, and efficient shipping services for our customers throughout Canada.

We carefully prepare and process each order to ensure your tableware products arrive safely and on time.

XORV provides:

Free Standard Shipping on all orders.

Customers do not need to meet a minimum purchase requirement to qualify for free shipping.

Orders are typically processed within:

1–2 business days

after payment confirmation.

During busy periods, holidays, promotions, or unexpected circumstances, processing times may be slightly extended.

Orders are not processed or shipped on weekends or Canadian public holidays.

Our standard delivery timeframe is:

3–5 Business Days

after the order has been shipped.

Please note that delivery times are estimates and may vary depending on:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

You can use the tracking number to monitor your package’s delivery progress.

Customers are responsible for providing accurate and complete shipping information at checkout.

Please carefully check:

XORV is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided by customers.

If your package arrives damaged or does not arrive within the expected timeframe, please contact our customer support team.

Please provide:

We will review the situation and work with you to provide an appropriate solution.

Currently, XORV ships within Canada.

We are continuously working to improve our shipping services and may expand delivery locations in the future.